{"id":418,"date":"2022-01-01T15:42:41","date_gmt":"2022-01-01T12:42:41","guid":{"rendered":"https:\/\/blog.mondiad.com\/?p=418"},"modified":"2026-07-14T11:58:07","modified_gmt":"2026-07-14T08:58:07","slug":"a-contact-support-account-settings","status":"publish","type":"post","link":"https:\/\/mondiad.digital\/blog\/a-contact-support-account-settings\/","title":{"rendered":"Advertiser Account Settings"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In the Account Setup menu you can make additional configurations to your account, to improve your user experience.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<p>[lwptoc]<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><b>a) <\/b><b>Account Settings<\/b><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/account-settings.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"391\" src=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/account-settings-1024x391.png\" alt=\"\" class=\"wp-image-419\" srcset=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/account-settings-1024x391.png 1024w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/account-settings-150x57.png 150w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/account-settings-450x172.png 450w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/account-settings-1200x458.png 1200w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/account-settings-768x293.png 768w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/account-settings-300x115.png 300w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/account-settings-1536x586.png 1536w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/account-settings.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Fill in your contact details.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Change your account email.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Change your password.<\/span><\/li>\n\n\n\n<li>Choose to sign up for our newsletter.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><b>b) Billing Info<\/b><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/billing-info.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1895\" height=\"903\" src=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/billing-info.png\" alt=\"\" class=\"wp-image-421\" srcset=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/billing-info.png 1895w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/billing-info-150x71.png 150w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/billing-info-450x214.png 450w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/billing-info-1200x572.png 1200w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/billing-info-768x366.png 768w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/billing-info-300x143.png 300w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/billing-info-1024x488.png 1024w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/billing-info-1536x732.png 1536w\" sizes=\"auto, (max-width: 1895px) 100vw, 1895px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><span style=\"color: #000000;\"><b><i><span style=\"font-weight: 400;\">By default, your billing information will be automatically filled in. <\/span><\/i><span style=\"font-weight: 400;\">If needed, you can<\/span><span style=\"font-weight: 400;\"> u<\/span><\/b><\/span><span style=\"font-weight: 400;\">pdate billing info such as:<\/span> <span style=\"color: #333399;\"><i><span style=\"font-weight: 400;\">Company Name, Address, Country, Tax Id, Company No, other information.&nbsp;<\/span><\/i><\/span><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><b>c) Two-Factor Authentication<\/b><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/2fa.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"686\" src=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/2fa.png\" alt=\"\" class=\"wp-image-424\" srcset=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/2fa.png 1920w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/2fa-150x54.png 150w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/2fa-450x161.png 450w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/2fa-1200x429.png 1200w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/2fa-768x274.png 768w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/2fa-300x107.png 300w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/2fa-1024x366.png 1024w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/2fa-1536x549.png 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Enable\/Disable the Two-Factor Authentication. We recommend using the Two-Factor Authentication feature for the safety of your account.<\/span><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><b>d) Notifications<\/b><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"470\" src=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/01\/mondiad-account-settings-notifications-2026-1024x470.png\" alt=\"Mondiad account settings notification options\" class=\"wp-image-9961\" srcset=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/01\/mondiad-account-settings-notifications-2026-1024x470.png 1024w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/01\/mondiad-account-settings-notifications-2026-300x138.png 300w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/01\/mondiad-account-settings-notifications-2026-768x352.png 768w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/01\/mondiad-account-settings-notifications-2026-1536x705.png 1536w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/01\/mondiad-account-settings-notifications-2026-150x69.png 150w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/01\/mondiad-account-settings-notifications-2026-450x206.png 450w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/01\/mondiad-account-settings-notifications-2026-1200x551.png 1200w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/01\/mondiad-account-settings-notifications-2026.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0<span style=\"font-weight: 400;\">Add up to 5 email addresses for this account.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Choose the type of email notifications you wish to receive:<\/span><\/span><\/p>\n\n\n\n<div class=\"_notificationCases_u252y_1\">\n<div>\n<h5 class=\"ant-typography css-1ljdmlz\">Campaign<\/h5>\n<div class=\"ant-form-item _formItem_1lpsq_5 css-1ljdmlz ant-form-item-vertical\">\n<div class=\"ant-row ant-form-item-row css-1ljdmlz\">\n<div class=\"ant-col ant-form-item-control css-1ljdmlz\">\n<div class=\"ant-form-item-control-input\">\n<div class=\"ant-form-item-control-input-content\"><label class=\"ant-checkbox-wrapper ant-checkbox-wrapper-checked ant-checkbox-wrapper-in-form-item css-1ljdmlz\"><span class=\"ant-checkbox-label\">Campaign is approved<\/span><\/label><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"ant-form-item _formItem_1lpsq_5 css-1ljdmlz ant-form-item-vertical\">\n<div class=\"ant-row ant-form-item-row css-1ljdmlz\">\n<div class=\"ant-col ant-form-item-control css-1ljdmlz\">\n<div class=\"ant-form-item-control-input\">\n<div class=\"ant-form-item-control-input-content\"><label class=\"ant-checkbox-wrapper ant-checkbox-wrapper-checked ant-checkbox-wrapper-in-form-item css-1ljdmlz\"><span class=\"ant-checkbox-label\">Campaign is declined<\/span><\/label><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"ant-form-item _formItem_1lpsq_5 css-1ljdmlz ant-form-item-vertical\">\n<div class=\"ant-row ant-form-item-row css-1ljdmlz\">\n<div class=\"ant-col ant-form-item-control css-1ljdmlz\">\n<div class=\"ant-form-item-control-input\">\n<div class=\"ant-form-item-control-input-content\"><label class=\"ant-checkbox-wrapper ant-checkbox-wrapper-checked ant-checkbox-wrapper-in-form-item css-1ljdmlz\"><span class=\"ant-checkbox-label\">Campaign is stopped due to the campaign`s total budget limit<\/span><\/label><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"ant-form-item _formItem_1lpsq_5 css-1ljdmlz ant-form-item-vertical\">\n<div class=\"ant-row ant-form-item-row css-1ljdmlz\">\n<div class=\"ant-col ant-form-item-control css-1ljdmlz\">\n<div class=\"ant-form-item-control-input\">\n<div class=\"ant-form-item-control-input-content\"><label class=\"ant-checkbox-wrapper ant-checkbox-wrapper-checked ant-checkbox-wrapper-in-form-item css-1ljdmlz\"><span class=\"ant-checkbox-label\">Campaign is stopped as its running period is finished<\/span><\/label><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div>\n<h5 class=\"ant-typography css-1ljdmlz\">Creative<\/h5>\n<div class=\"ant-form-item _formItem_1lpsq_5 css-1ljdmlz ant-form-item-vertical\">\n<div class=\"ant-row ant-form-item-row css-1ljdmlz\">\n<div class=\"ant-col ant-form-item-control css-1ljdmlz\">\n<div class=\"ant-form-item-control-input\">\n<div class=\"ant-form-item-control-input-content\"><label class=\"ant-checkbox-wrapper ant-checkbox-wrapper-checked ant-checkbox-wrapper-in-form-item css-1ljdmlz\"><span class=\"ant-checkbox-label\">Creative is declined<\/span><\/label><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<h5 class=\"ant-typography css-1ljdmlz\">Billing<\/h5>\n<div class=\"ant-form-item _formItem_1lpsq_5 css-1ljdmlz ant-form-item-vertical\">\n<div class=\"ant-row ant-form-item-row css-1ljdmlz\">\n<div class=\"ant-col ant-form-item-control css-1ljdmlz\">\n<div class=\"ant-form-item-control-input\">\n<div class=\"ant-form-item-control-input-content\"><label class=\"ant-checkbox-wrapper ant-checkbox-wrapper-checked ant-checkbox-wrapper-in-form-item css-1ljdmlz\"><span class=\"ant-checkbox-label\">Insufficient Balance<\/span><\/label><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"ant-form-item _formItem_1lpsq_5 css-1ljdmlz ant-form-item-vertical\">\n<div class=\"ant-row ant-form-item-row css-1ljdmlz\">\n<div class=\"ant-col ant-form-item-control css-1ljdmlz\">\n<div class=\"ant-form-item-control-input\">\n<div class=\"ant-form-item-control-input-content\"><label class=\"ant-checkbox-wrapper ant-checkbox-wrapper-checked ant-checkbox-wrapper-in-form-item css-1ljdmlz\"><span class=\"ant-checkbox-label\">Incoming transfer received<\/span><\/label><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"ant-form-item _formItem_1lpsq_5 css-1ljdmlz ant-form-item-vertical\">\n<div class=\"ant-row ant-form-item-row css-1ljdmlz\">\n<div class=\"ant-col ant-form-item-control css-1ljdmlz\">\n<div class=\"ant-form-item-control-input\">\n<div class=\"ant-form-item-control-input-content\"><label class=\"ant-checkbox-wrapper ant-checkbox-wrapper-checked ant-checkbox-wrapper-in-form-item css-1ljdmlz\"><span class=\"ant-checkbox-label\">Balance is below threshold<\/span><\/label><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><b>e) API Integration<\/b><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/api.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"662\" src=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/api.png\" alt=\"\" class=\"wp-image-426\" srcset=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/api.png 1920w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/api-150x52.png 150w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/api-450x155.png 450w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/api-1200x414.png 1200w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/api-768x265.png 768w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/api-300x103.png 300w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/api-1024x353.png 1024w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/api-1536x530.png 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><b><\/b><span style=\"font-weight: 400;\">Generate an API key ( client id \/ client secret ) and check our API documentation<\/span><span style=\"font-weight: 400;\"> at this <\/span><a href=\"https:\/\/docs.api.members.mondiad.com\"><span style=\"font-weight: 400;\">LINK<\/span><\/a><span style=\"font-weight: 400;\">:<\/span><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">f) <b><\/b><b>Global Blacklist<\/b><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/blacklist.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1914\" height=\"726\" src=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/blacklist.png\" alt=\"\" class=\"wp-image-428\" srcset=\"https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/blacklist.png 1914w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/blacklist-150x57.png 150w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/blacklist-450x171.png 450w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/blacklist-1200x455.png 1200w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/blacklist-768x291.png 768w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/blacklist-300x114.png 300w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/blacklist-1024x388.png 1024w, https:\/\/mondiad.digital\/blog\/wp-content\/uploads\/2022\/05\/blacklist-1536x583.png 1536w\" sizes=\"auto, (max-width: 1914px) 100vw, 1914px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The ZoneIds\/SubIds added to this list will be excluded from all your blacklist targeting type campaigns, in addition to the individual blacklist of each campaign. This list will not be applied to campaigns that are using whitelists.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the Account Setup menu you can make additional configurations to your account, to improve your user experience. a) Account Settings b) Billing Info By default, your billing information will be automatically filled in. If needed, you can update billing info such as: Company Name, Address, Country, Tax Id, Company No, other information.&nbsp; c) Two-Factor&hellip;&nbsp;<\/p>\n","protected":false},"author":4,"featured_media":8499,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[369],"tags":[25,143],"class_list":["post-418","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-online-advertising","tag-advertiser","tag-helpcenter"],"_links":{"self":[{"href":"https:\/\/mondiad.digital\/blog\/wp-json\/wp\/v2\/posts\/418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mondiad.digital\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mondiad.digital\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mondiad.digital\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/mondiad.digital\/blog\/wp-json\/wp\/v2\/comments?post=418"}],"version-history":[{"count":20,"href":"https:\/\/mondiad.digital\/blog\/wp-json\/wp\/v2\/posts\/418\/revisions"}],"predecessor-version":[{"id":9963,"href":"https:\/\/mondiad.digital\/blog\/wp-json\/wp\/v2\/posts\/418\/revisions\/9963"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mondiad.digital\/blog\/wp-json\/wp\/v2\/media\/8499"}],"wp:attachment":[{"href":"https:\/\/mondiad.digital\/blog\/wp-json\/wp\/v2\/media?parent=418"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mondiad.digital\/blog\/wp-json\/wp\/v2\/categories?post=418"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mondiad.digital\/blog\/wp-json\/wp\/v2\/tags?post=418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}